Privacy Policy
This Privacy Policy sets out how comptes annuels ("we", "us" or "our") collects and manages personal information through our online financial platform. As a provider of market analysis tools and access to crypto trading, we prioritize the confidentiality and security of our users in Belgium. This document provides transparency about our operational data processing while you use our services.
Categories of data collected
To ensure a secure and functional fintech experience, we process the following data groups:
Identification and contact details
Basic data such as your full name, email address, and mobile number provided during account registration or support requests.
Verification and profile data
Where applicable, we collect identification documents and proof of residence to comply with internal security protocols.
Technical and device identifiers
Automated logging of IP addresses, browser types, and device characteristics to ensure platform compatibility and security.
Usage statistics and metadata
Logs related to your interaction with our tools and navigation patterns on the dashboard for system optimization.
Legal bases for processing
We process your data based on generally recognized legal grounds such as the performance of the contract, our legitimate interest in platform security, legal obligations regarding administration and, where necessary, your explicit consent for matters such as opt-in marketing.
Operational use of data
comptes annuels utilizes your information for onboarding, account management, authentication, and providing responsive customer service. Technical data supports us in fraud identification and system improvement. Marketing communications only take place based on your preferences; you retain control over your opt-in/opt-out status at all times via your account settings.
Data sharing and international transfer
We do not sell user data. Information may be shared with specific categories of processors, such as cloud hosting, analytical partners, and verification services. For transfers outside the EEA, we apply general safeguards to ensure a level of protection consistent with Belgian regulations.
Security and retention periods
We implement reasonable technical and organizational measures to secure your data, although no method offers absolute guarantees. Data is retained as long as necessary for service provision, dispute resolution, or legal retention periods.
Your rights and request procedure
Under privacy legislation, you have the right to access, correct, restrict, and delete your data. To submit a request, please contact our support team. We use a verification process to confirm your identity before fulfilling privacy-related requests.
Updates to this policy
Changes to this policy will be communicated via the platform or by email.
Last updated: March 19, 2026